Refund Policy

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on eligible purchases. If you're not satisfied with Couple Tools, you can request a refund within 30 days — no questions asked.

2. Subscriptions

• You may request a full refund within 30 days of your initial subscription purchase.
• This applies to the first billing period only.
• Subscription renewals are non-refundable, unless required by applicable law.

3. How to Request a Refund

To request a refund, contact us at hello@coupletools.com. Please include your account email and, if available, your order ID. We aim to process all refund requests promptly.

4. What Happens After a Refund

If a refund is issued:

• Access to paid features and your subscription will be removed.
• Your account may be temporarily restricted from making new purchases.

If you wish to use Couple Tools again, you can contact support and we will assist with reactivation.

5. Fair Use

Our refund policy is intended to be fair and risk-free for genuine users. To prevent misuse (such as repeated refund requests), we may:

• limit or restrict future purchases
• require manual approval before reactivation

6. Chargebacks

If a payment dispute or chargeback is initiated:

• your account may be suspended
• access to the service may be revoked

We encourage contacting us first so we can resolve issues quickly.

7. Consumer Rights

Nothing in this policy limits your rights under applicable consumer protection laws, including any rights relating to digital services or cooling-off periods.

8. Contact

For any questions about this refund policy, please contact us at hello@coupletools.com.